AGB_en

General terms and conditions

Recital clause

With the booking of a festival ticket with or without accommodation, the following conditions are accepted and become effective. These general terms and conditions apply to the above mentioned series of events. Acceptance of these General Terms and Conditions of Business is to be acknowledged by each customer when ordering tickets and must be confirmed bindingly on the order form.

Promoter

Organizers of the festival will be advertised when the ticket is sold. Any claims must always be made against the organizer.
PACKNDANCE is the official promoter of the advertised festival and thus the intermediary of the tickets.

Bookings, cancellations and rebooking

All orders, whether by telephone, e-mail or online booking, are legally binding and cannot be cancelled or changed by the customer on his own authority.
When ordering via the Internet, the sales area provides an online registration form, which has to be filled in completely by the customer. If these terms and conditions are not accepted, orders cannot be executed.
Approval of the terms and conditions listed here is required before sending.
After receipt of the payment the customer will receive a written confirmation from the organizer to his email address.
PACKNDANCE guarantees the transfer of the money and the necessary data directly to the organizer.

Payment

All ticket and/or accommodation bookings are payable within 5 working days from the booking date by bank transfer to the bank account specified in the order form. Each ticket is valid only after full payment has been made within the stated payment period.
Please note: fees for transfers from abroad are charged to the buyer.

Pick up, use of tickets

Tickets will be sent by the organizer by e-mail.
As the customer, you are responsible for any loss of admission tickets.
In this case we assume no liability. No free replacement cards can be provided. Claims for damages resulting from lost tickets cannot therefore be accepted by us. Tickets may not be misused, copied or altered. Such action constitutes a criminal offence.
By using the admission authorisation, the user also expressly accepts the house rules of the event and accommodation location.

Event cancellation, changes, refunds

In case of cancellation of the festival, the ticket(s) can be returned for refund up to 60 days after the originally planned end of the event on the way(s) on which it was purchased. We reserve the right to make changes to the line-up or programme (dance teachers, workshops, shows, etc.). In the event of cancellation, postponement, programme or cast changes, no expenses (e. g. travel, hotel, advance booking or processing fees) will be reimbursed. In such cases, the Organiser shall bear the liability, not PACKNDANCE.
Cancellation of the festival due to force majeure does not entitle the festival to refund the payments made. In this case, the organizer is not obligated to pay back any money.

Liability

The registrant and each participant expressly acknowledges that neither the organiser nor Pack&Dance assumes any liability and that he/she attends the workshops, seminars and evening events within the framework of the event at his/her own risk. The applicant/participant is solely liable for any injuries or damage.